BEFORE YOUR APPOINTMENT
Please Arrive 5-10 minutes before your appointment time
If you run more than 10-20 minutes late, depending on what service you’re booked for we may have to rebook. That will be a full charge for having to cancel.
I have a 48 hour cancellation policy
You put your card on file when booking for that reason. I understand emergencies and last minute situations so just contact me and we can work something out. Know when you cancel I may not be able to get back to you right away.
Please cancel if you are running a fever, have covid, feeling sick, or have the flu
If you’re coughing I will ask you to wear a mask during your visit. For sickness I take a 50% charge, if you rebook I’ll credit that.
No ponytails or extremely dirty hair when visiting
1 - 2 days dirty is fine, most of my cuts start dry, and for color, I like to see how you wear your hair down.
Please leave friends, children, and loved ones at home (unless they are booked around the same time)
Our space is small and some come here for a peaceful experience, unless you need a support or help. Good behaved furbabies are always welcomed!